Privacy Policy
Last updated: February 13, 2026
1. What We Collect
We collect account data (name, email), business settings, customer feedback content (text/audio), optional contact details shared by customers, and technical logs needed for security, billing, and service reliability.
2. How We Use Data
We use data to provide the product, generate AI analysis, route feedback, prevent abuse, process subscriptions, and improve platform quality. We do not sell personal data.
3. Processors
Depending on enabled integrations, data may be processed by infrastructure and service providers including Neon (database), Cloudflare R2 (file storage), Stripe (billing), and communication providers (for example Brevo, Telegram, Twilio).
4. Retention and Deletion
We retain data while your account is active and as required for legal, security, and accounting obligations. You can request deletion of account data by contacting support.
5. Contact
For privacy requests, email support@voxreviewai.com.